When Brice Australia heard that its customers enjoy the convenience of online browsing to research its products, it took immediate action to deliver a new platform. The company wanted to enhance customer relationships and encourage regular communication with its existing and new customers.
In a highly competitive industry, Brice Australia has enhanced its service offering with the launch of an online enquiry portal. This platform enables users to browse Brice Australia’s entire product range and make enquiries with their consultants.
Brice Australia stocks leading kitchen and food preparation equipment for Australian businesses and non-profit organisations in the food and hospitality industries. They even cater for domestic applications for the expert cooks in all of us.
The portal will offer customers the information they need to help them make their final decision on high quality food processing machinery. With pictures, technical specifications, dimensions and operating requirements, customers will not be short of critical information to help them choose the right product for their needs.
Users will not be able to purchase any products online because Brice Australia wishes to build a relationship with the client and discuss their needs and requirements on an individual and tailored basis.
The online portal offers many benefits. Here are a few to consider.
- Accessibility for new customers – For those who might not live close to Brice Australia’s showrooms or have never visited the company before, the online portal provides access to all the products in an easy-to-understand manner. This will encourage customers from all parts of Australia to consider Brice Australia’s products and discuss any queries that they might have via phone, email or in-store.
- Compare brands and models – With many purchasers browsing products online and making notes on their computer, the online portal allows customers to compare products. This helps customers to understand differences in product features so that they can select an item that best satisfies their needs.
- More informed decisions – The detailed information available online and the ability to communicate directly with Brice Australia will enable customers to make more informed decisions. With the ability to receive quick responses to their queries, customers will then be able to make an informed decision.
- Fostering a relationship – The online portal will encourage customers to stay in contact with Brice Australia. Customers will feel satisfied with their decisions because Brice Australia will endeavour to work with the customer to identify the most suitable product for their needs.
Brice Australia wanted to show its appreciation to its repeat and new customers by fostering better client relations and encouraging communication. As all businesses now operate in a technological environment, Brice Australia is at the forefront of innovation with their new online user-friendly portal that puts customers first.
As the online enquiry portal develops over time, Brice Australia welcomes feedback from their customers and looks forward to assisting their clients with their requirements.
About Brice Australia:
Established in 1939, Brice Australia continues to serve the commercial and domestic food and hospitality industries in Australia with user-friendly, reliable, quality equipment.
From small hands-on equipment through to fully automated process-line equipment, Brice Australia can satisfy any sized business with leading food preparation solutions. The company has partnered with prestigious manufacturers in Europe to provide the Australian market with some of the highest quality, elegantly refined and superior performance equipment available.
Brice Australia stocks slicers, food processing equipment, mixers, meat processing equipment, light kitchen equipment, ovens, grills, manual wrappers, vacuum packers, weighing scales and access control systems. All products have been crafted to achieve maximum benefit to the user to help minimise downtime, improve productivity and satisfy common operational requirements.
Brice Australia is a name that is known and trusted in the community. In addition to its products suite, the company also offers a range of service agreements that operate in addition to the standard warranty.
For more information, please visit: https://www.briceaust.com.au/brice-food-equipment/